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17 package net.sf.asterisk.manager.event;
18
19 /***
20 * An AgentCompleteEvent is triggered when at the end of a call if the caller
21 * was connected to an agent.<br>
22 * It is implemented in <code>apps/app_queue.c</code>.<br>
23 * Available since Asterisk 1.2
24 *
25 * @author srt
26 * @version $Id: AgentCompleteEvent.java,v 1.2 2005/08/28 09:45:18 srt Exp $
27 * @since 0.2
28 */
29 public class AgentCompleteEvent extends AbstractAgentEvent
30 {
31 /***
32 * Serial version identifier.
33 */
34 private static final long serialVersionUID = 2108033737226142194L;
35
36 private Long holdTime;
37 private Long talkTime;
38 private String reason;
39
40 public AgentCompleteEvent(Object source)
41 {
42 super(source);
43 }
44
45 /***
46 * Returns the amount of time the caller was on hold.
47 *
48 * @return the amount of time the caller was on hold in seconds.
49 */
50 public Long getHoldTime()
51 {
52 return holdTime;
53 }
54
55 /***
56 * Sets the amount of time the caller was on hold.
57 *
58 * @param holdtime the amount of time the caller was on hold in seconds.
59 */
60 public void setHoldTime(Long holdtime)
61 {
62 this.holdTime = holdtime;
63 }
64
65 /***
66 * Returns the amount of time the caller talked to the agent.
67 *
68 * @return the amount of time the caller talked to the agent in seconds.
69 */
70 public Long getTalkTime()
71 {
72 return talkTime;
73 }
74
75 /***
76 * Sets the amount of time the caller talked to the agent.
77 *
78 * @param talkTime the amount of time the caller talked to the agent in
79 * seconds.
80 */
81 public void setTalkTime(Long talkTime)
82 {
83 this.talkTime = talkTime;
84 }
85
86 /***
87 * Returns if the agent or the caller terminated the call.
88 *
89 * @return "agent" if the agent terminated the call, "caller" if the caller
90 * terminated the call.
91 */
92 public String getReason()
93 {
94 return reason;
95 }
96
97 /***
98 * Sets if the agent or the caller terminated the call.
99 *
100 * @param reason "agent" if the agent terminated the call, "caller" if the
101 * caller terminated the call.
102 */
103 public void setReason(String reason)
104 {
105 this.reason = reason;
106 }
107 }